Customer Success Specialist

Egreenservices; Naperville (IL); On-site; USD 80,000 - 108,000; Full time

Benefits offered by this job

Premium healthcare

Home-office allowance

Job summary

Sustainable Solutions Inc is seeking a Customer Success Specialist in Naperville, IL to turn Salesforce Service Cloud and Avaya into scalable revenue. You will script webinars, set weekly cadences, and seed local social channels to earn replies. The role requires 5+ years in sales/marketing, a Bachelor's degree or equivalent, and a sharp eye for detail.

We offer premium healthcare and a generous home-office allowance for a distributed team, reflecting our fast-paced, customer-obsessed culture.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years building expertise in sales/marketing.
• Attention to detail that catches what spell-check misses.
• Growth mindset and openness to feedback.
• Familiarity with rhythms of a customer-obsessed freelance team.

Responsibilities

• Script the webinar that fills the sales marketing top of funnel.
• Set the weekly cadence that keeps Sustainable Solutions Inc reps accountable.
• Seed Naperville social channels with content that earns replies.
• Strong command of Customer Feedback Analysis, with 4 of demand-generation experience.
• Track pipeline performance and report results to leadership each week.
• Carry the IL number and the relationships that make it real.

Skills

Webinar scripting

Sales & marketing

Customer feedback analysis

Demand generation

Attention to detail

Growth mindset

Education

Bachelor's degree or equivalent

Tools

Salesforce Service Cloud

Avaya

Job description

We need a commercially minded Customer Success Specialist who can turn Salesforce Service Cloud and Avaya into repeatable, scalable revenue. Set the $80,000 - $108,000 aside a moment and the sales marketing ownership alone makes this Sustainable Solutions Inc job worth a serious look.

Key Responsibilities

• Script the webinar that fills the sales marketing top of funnel
• Set the weekly cadence that keeps Sustainable Solutions Inc reps accountable
• Seed Naperville social channels with content that earns replies
• Strong command of Customer Feedback Analysis, with 4 of demand-generation experience
• Track pipeline performance and report results to leadership each week
• Carry the IL number and the relationships that make it real

What You'll Bring

• A solid foundation in Work-Life Balance, refined over 3+ years
• The self-awareness to know which problems are yours to solve
• At least 5 years building expertise within the sales marketing space
• The kind of attention to detail that catches what spell-check misses
• Bachelor's degree in a related field, or equivalent practical experience
• A growth mindset and openness to constructive feedback
• Familiarity with the rhythms of a customer-obsessed freelance team

Sustainable Solutions Inc is a safety-first, fiercely independent Naperville company that would rather earn trust slowly than buy attention quickly. Inclusion isn't a poster on the Naperville, IL wall; it's who gets pulled into the room and heard.

Your package includes $80,000 - $108,000, premium healthcare, and a generous home-office allowance for our distributed team.

The posting clock reset today, so the Customer Success Specialist window is wide open.

The version of you that already works at Sustainable Solutions Inc is just one application ahead.