Customer Success Specialist

Egreenservices; South Bend (IN); Hybrid; USD 56,000 - 78,000; Full time

Job summary

Accenture's Customer Success Specialist role sits at the crossroads of Jira Service Management and troubleshooting, offering a $56,000 - $78,000 annual package for full-time work based in South Bend, IN, with flexibility to work from home.

You will analyze campaign metrics, identify new opportunities in Indiana, forecast demand, carry a tiered quota, and run discovery calls to uncover budgets.

Qualifications

• 4+ years of customer success or sales/marketing experience.
• Experience with Talkdesk or similar CRM platforms is a plus.
• Ability to analyze campaign metrics and optimize spend against revenue targets.

Responsibilities

• Analyze campaign metrics and optimize spend against revenue targets.
• Identify and pursue new business opportunities throughout IN.
• Forecast demand and align marketing investment with sales objectives.
• Carry a $56,000 - $78,000 quota and the playbook to hit it.
• Run discovery calls to uncover budget without asking for it.

Skills

Stakeholder management

Talkdesk curiosity

Campaign analytics

Jira Service Management

Tools

Jira Service Management

Job description

The Customer Success Specialist role at Accenture sits where Jira Service Management meets Troubleshooting, and the candidate who blends both writes their own ceiling. The promise is concrete — $56,000 - $78,000, full-time hours, 4 years honored, and a sales marketing role at Accenture that grows with you.

Key Responsibilities

• Analyze campaign metrics and optimize spend against revenue targets
• Identify and pursue new business opportunities throughout IN
• Forecast demand and align marketing investment with sales objectives
• Carry a $56,000 - $78,000-tier quota and the playbook to hit it
• Run discovery calls that uncover budget without asking for it

What You'll Bring

• A steady hand when three priorities all claim to be number one
• Equal parts Stakeholder Management depth and Talkdesk curiosity
• Demonstrated calm when a South Bend, IN client changes scope mid-stream
• A point of view, held loosely and defended well
• The reflex to surface risk before it surfaces itself

The founders of Accenture left bigger companies to build something experiment-friendly in South Bend, and sales marketing has been better for it. Respect for your craft and your life outside it sits at the core of how Accenture operates.

Our $56,000 - $78,000 package travels with real mentorship, a growth ladder you can see, and the flexibility to clock in from South Bend or home.

Fresh interview slots opened up this week for the Customer Success Specialist search.