Customer Success & Growth Specialist — Remote

Egreenservices; South Bend (IN); Hybrid; USD 56,000 - 78,000; Full time

Job summary

Accenture's Customer Success Specialist role sits at the crossroads of Jira Service Management and troubleshooting, offering a $56,000 - $78,000 annual package for full-time work based in South Bend, IN, with flexibility to work from home.

You will analyze campaign metrics, identify new opportunities in Indiana, forecast demand, carry a tiered quota, and run discovery calls to uncover budgets.

Qualifications

• 4+ years of customer success or sales/marketing experience.
• Experience with Talkdesk or similar CRM platforms is a plus.
• Ability to analyze campaign metrics and optimize spend against revenue targets.

Responsibilities

• Analyze campaign metrics and optimize spend against revenue targets.
• Identify and pursue new business opportunities throughout IN.
• Forecast demand and align marketing investment with sales objectives.
• Carry a $56,000 - $78,000 quota and the playbook to hit it.
• Run discovery calls to uncover budget without asking for it.

Skills

Stakeholder management

Talkdesk curiosity

Campaign analytics

Jira Service Management

Tools

Jira Service Management

Job description

Accenture's Customer Success Specialist role sits at the crossroads of Jira Service Management and troubleshooting, offering a $56,000 - $78,000 annual package for full-time work based in South Bend, IN, with flexibility to work from home.

You will analyze campaign metrics, identify new opportunities in Indiana, forecast demand, carry a tiered quota, and run discovery calls to uncover budgets.