Customer Success Specialist

Consulting Plus; Cincinnati (OH); On-site; USD 74,000 - 106,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexibility

Job summary

Consulting Plus in Cincinnati, OH seeks a Senior Customer Success Specialist to connect creative to closed deals and own the customer journey. This service-minded role offers a compensation range and the freedom to own your roadmap with a supportive team.

The position emphasizes negotiating pricing, managing CRM records, and growing referrals while aligning sales marketing efforts with revenue goals. A strong voice in shaping how the team operates is expected.

Qualifications

• 5+ years leading end-to-end sales marketing projects.
• Strong written and verbal communication skills.
• Knowledge of Ohio regulations relevant to sales marketing work.
• Experience collaborating across marketing, sales, and operations.

Responsibilities

• Negotiate pricing and close deals to meet quotas.
• Steer prospects from interest to invoice with minimal friction.
• Maintain accurate records in the CRM and forecast monthly bookings.
• Close the loop between ad spend and revenue, dollar for dollar.
• Cultivate referral channels and partnerships in Cincinnati.
• Conduct market research to identify trends in sales marketing.
• Grow the company’s values-led footprint with every intro.
• Tune ad creative to lower cost per lead.

Skills

Sales marketing experience

Strong communication

OH regulations knowledge

Cross-functional collaboration

Tools

CRM software

Job description

Marketing that doesn't move revenue is decoration, so Consulting Plus hires Customer Success Specialist talent that connects creative to closed deals. This service-minded senior role offers $74,000 - $106,000, the freedom to own your roadmap, and a team that helps you grow.

Key Responsibilities

• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Steer Consulting Plus prospects from interest to invoice without friction
• Maintain accurate records in the CRM and forecast monthly bookings
• Close the loop between ad spend and revenue, dollar for dollar
• Cultivate referral channels and strategic partnerships in Cincinnati
• Conduct market research to uncover trends shaping the sales marketing space
• Grow Consulting Plus's values-led footprint one earned introduction at a time
• Tune the ad creative until the sales marketing cost-per-lead drops

What You'll Bring

• 5 or more years steering sales marketing projects end to end
• A communicator who writes the meeting recap nobody asked for but everyone reads
• Knowledge of OH-specific regulations relevant to sales marketing work
• Cross-functional ease, from Verbal Communication engineers to Ticket Management marketers

Consulting Plus is a maker-minded Cincinnati, OH firm where Genesys Cloud isn't a department but the entire reason the lights stay on. As a senior Customer Success Specialist, you'll have a real voice in shaping how the sales marketing team operates.

We seal the offer with $74,000 - $106,000, mentorship, benefits, and flexibility, the four reasons OH talent picks Consulting Plus first.

We bumped this posting hours ago because the role is still very much open.

Your Active Listening deserves a stage bigger than your current one, and Consulting Plus has it.