Technical Support Specialist

Accenture PLC; Paterson (NJ); On-site; USD 101,000 - 146,000; Part time

Job summary

Accenture PLC in Paterson, NJ is seeking a part-time Technical Support Specialist to drive market engagements and own sales outcomes. You will brief the specialist team, trade notes with product, and pitch value confidently to win deals.

You bring data-entry accuracy, strong written communication, and a polished email tone, with Senior Freshdesk expertise and a calm, discreet approach under scrutiny.

Qualifications

• Professionalism, integrity, and discretion with sensitive information.
• A communication style that translates jargon back into plain English.
• Hands-on Data Entry experience that survives a whiteboard interview.
• A writer's ear for tone in a high-stakes email.
• Comfort being measured against a clear senior bar.
• Senior mastery of Freshdesk, validated by people who'd hire you again.

Responsibilities

• Brief the Technical Support Specialist team on what's working in this week's market.
• Trade weekly notes with product on what Paterson buyers keep requesting.
• Pitch Accenture at $101,000 - $146,000 value without apologizing for the price.
• Position Accenture against competitors with clear, differentiated value props.
• Tune the ad creative until the sales marketing cost-per-lead drops.
• Build the campaign calendar that keeps Paterson, NJ pipeline full year-round.
• Beat last quarter's $101,000 - $146,000 number without burning the pipeline.

Skills

Data entry

Email tone

Written communication

Discretion

Sales analytics

Tools

Freshdesk

Job description

Growth is a contact sport at Accenture, and the Technical Support Specialist we want in Paterson, NJ plays to win every quarter. The pitch is honest — $101,000 - $146,000, real ownership of sales marketing outcomes, and an Accenture crew in Paterson that has your back.

Key Responsibilities

• Brief the Technical Support Specialist team on what's working in this week's market
• Trade weekly notes with product on what Paterson buyers keep requesting
• Pitch Accenture at $101,000 - $146,000 value without apologizing for the price
• Position Accenture against competitors with clear, differentiated value props
• Tune the ad creative until the sales marketing cost-per-lead drops
• Build the campaign calendar that keeps Paterson, NJ pipeline full year-round
• Beat last quarter's $101,000 - $146,000 number without burning the pipeline

  What You'll Bring

  • Professionalism, integrity, and discretion with sensitive information
  • A communication style that translates jargon back into plain English
  • Hands-on Data Entry experience that survives a whiteboard interview
  • A writer's ear for tone in a high-stakes email
  • Comfort being measured against a clear senior bar
  • Senior mastery of Freshdesk, validated by people who'd hire you again

  Equal parts laboratory and workshop, Accenture builds high-trust sales marketing products that hold up far beyond the borders of Paterson, NJ. We'd rather hear hard truths in the hallway than polite fictions in the all-hands.

  What you get for saying yes: $101,000 - $146,000, a mentor in your corner, full benefits, and hours that flex toward what matters in Paterson.

  Current and accurate as of this visit, the part-time opening stands ready.