Customer Success Specialist

CloudTech Solutions; Pueblo (CO); On-site; USD 66,000 - 90,000; Full time

Job summary

CloudTech Solutions in Pueblo, CO is seeking a Customer Success Specialist to drive pipeline growth and accelerate revenue. You will leverage conflict resolution and demand-generation experience to turn market signals into qualified demos.

Bring 5+ years of Genesys Cloud expertise, a mid-level freelance mindset, and a proven ability to ship projects. The role offers growth opportunities, mentorship, flexible hours, and competitive compensation in the $66k-$90k range.

Qualifications

• Experience with conflict resolution and strategic planning.
• Familiarity with the Pueblo market and local sales landscape.
• Solid track record from mid-level freelance roles.

Responsibilities

• Drive pipeline growth and accelerate revenue.
• Lead conversations in sales marketing you already earn trust in.
• Build materials to align content with demand-generation goals.
• Develop pages to convert curiosity into demos.
• Coordinate with Genesys Cloud specialists to reach goals.
• Pull case studies to close stalled deals.
• Maintain consistent messaging from local ads to direct outreach.
• Set and monitor KPIs tied to revenue, retention, and CAC.

Skills

Conflict Resolution

Strategic Planning

Genesys Cloud

Tools

Genesys Cloud

Job description

CloudTech Solutions is hiring a Customer Success Specialist to drive pipeline growth and accelerate revenue across Pueblo, CO. Bring the proudly-nerdy energy and 5 years; CloudTech Solutions brings $66,000 - $90,000, a Pueblo base, and room to grow into more.

Key Responsibilities

• Plant CloudTech Solutions in the sales marketing conversations buyers already trust
• Strong command of Conflict Resolution, with 3 of demand-generation experience
• Hand marketing the field intel that sharpens next quarter's ads
• Build landing pages that turn Pueblo curiosity into demo bookings
• Partner with Genesys Cloud specialists to align content with demand-generation goals
• Pull the proudly-nerdy case study that closes a stalled Pueblo deal
• Keep the messaging consistent from Pueblo, CO billboards to cold DMs
• Set and monitor KPIs tied to revenue, retention, and acquisition cost

What You'll Bring

• Working knowledge of Conflict Resolution alongside transferable Strategic Planning chops
• Familiarity with the Pueblo market and local sales marketing landscape
• Experience at the mid-level inside a freelance role
• Proven follow-through, measured in shipped things rather than good intentions
• Fluency in Genesys Cloud earned the hard way, not just from a tutorial
• A solid foundation in Genesys Cloud, refined over 5+ years

Plenty of firms claim to do sales marketing; CloudTech Solutions actually does it, and from Pueblo no less, with a deeply technical stubbornness about quality. We onboard you to the sales marketing mission first and the Conflict Resolution tooling second, in that order.

Land here and your reward starts at $66,000 - $90,000, then climbs alongside the mentorship, flexible hours, and benefits we keep stacking on top.

Live and listening, the hiring team reads new applications as they arrive.