Customer Success Specialist

Retail Technologies; Charleston (SC); Remote; USD 81,000 - 120,000; Full time

Benefits offered by this job

Flexible remote options

Equity

Mentorship program

Job summary

Retail Technologies in Charleston is hiring a Customer Success Specialist to translate insights into high-converting campaigns. The role offers a salary of $81,000 - $120,000 with uncapped earning potential and flexible remote options for the right candidate.

You will own client engagements, lean on your 6 years of communication experience, and collaborate across agencies and vendors. The team supports growth with a mentorship program and equity, guiding you toward the next senior role.

Qualifications

• Strong analytical and problem-solving capabilities.
• Clear communication style that translates jargon into plain English.
• Ability to learn new sales/marketing systems quickly.
• Curiosity and drive to sharpen your sales/marketing craft.
• Keen eye for quality and consistency in output.

Responsibilities

• Translate customer insights into sharper campaign briefs.
• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Run discovery calls that uncover budget without asking for it.
• Write follow-ups that get answered, not ignored.
• Cultivate referral channels and strategic partnerships in Charleston.

Skills

Analytical thinking

Communication clarity

Prioritization under pressure

Cross-functional collaboration

Learning new systems

Job description

Ready to build campaigns that convert? Our Customer Success Specialist role offers a $81,000 - $120,000 salary and uncapped earning potential. Take ownership, lean on your 6 years of Communication, and earn $81,000 - $120,000 as part of a team that grows with you.

Key Responsibilities

• A knack for translating customer insights into sharper campaign briefs
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Run discovery calls that uncover budget without asking for it
• Write follow-ups that get answered, not the ones that get ignored
• Cultivate referral channels and strategic partnerships in Charleston

What You'll Bring

• Strong analytical and problem-solving capabilities
• Cross-functional ease, from Prioritization engineers to Call Center Operations marketers
• An instinct for prioritization when everything is labeled urgent
• A communication style that translates jargon back into plain English
• Ability to learn new sales marketing systems quickly and apply them effectively
• Curiosity and a continuous drive to sharpen your sales marketing craft
• A keen eye for quality and consistency in your output

Long obsessed with Call Center Operations, Retail Technologies has turned a Charleston office into one of the ego-light centers of sales marketing innovation in SC. We celebrate the person who asks the dumb question that saves the whole sales marketing project.

Secure $81,000 - $120,000, flexible remote options, equity, and a mentorship program designed to help you reach the next senior.

Take the leap into a gently-demanding full-time role at Retail Technologies