Customer Success Sous Chef — Equity Stake & OpenTable Ops Lead

Energy Innovation Corp; Frederick (MD); On-site; USD 67,000 - 95,000; Full time

Job summary

Elliott Management is hiring a mid-level Sous Chef to drive customer service initiatives from our Frederick, MD operations. You will translate a strategic roadmap into concrete service improvements, while supporting colleagues and clients on a hands-on basis.

The role emphasizes detail, cross-functional collaboration, and a proactive stance to manage multiple priorities. A strong OpenTable background and a portfolio of work will help demonstrate readiness for this contract position.

Qualifications

• Detail-oriented approach with a commitment to accuracy.
• Experience supporting cross-functional teams in a mid-level capacity.
• Strong time-management skills and a bias toward action.
• Mid-level mastery of OpenTable, validated by people who'd hire you again.
• A steady hand when three priorities all claim to be number one.
• A portfolio or work samples that demonstrate your general expertise.
• The instinct to ask 'what would change your mind?' before debating.

Responsibilities

• Steer Elliott Management's Customer Service roadmap with both nerve and humility.
• Keep Elliott Management's Frederick, MD site running while improvements ship underneath.
• Onboard, mentor, and guide newer team members when called upon.
• Provide hands-on support to colleagues and Elliott Management clients as needed.
• Turn ambiguous OpenTable requests into shipped, measurable outcomes.

Skills

Detail-oriented

Cross-functional teamwork

Time management

OpenTable mastery

Prioritization under pressure

Portfolio/work samples

Questioning mindset

Job description

Elliott Management is hiring a mid-level Sous Chef to drive customer service initiatives from our Frederick, MD operations. You will translate a strategic roadmap into concrete service improvements, while supporting colleagues and clients on a hands-on basis.

The role emphasizes detail, cross-functional collaboration, and a proactive stance to manage multiple priorities. A strong OpenTable background and a portfolio of work will help demonstrate readiness for this contract position.