Customer Success & Sign Solutions Specialist

FASTSIGNS of West Metro, MN; Bedford Heights (OH); On-site; USD 32,000 - 40,000; Full time

Job summary

FASTSIGNS of West Metro, MN seeks a Customer Service Representative to be the first contact with customers and prospects, building lasting relationships and guiding them through estimates and orders. The role emphasizes listening, organization and ongoing learning within the dynamic sign industry.

This full-time position offers growth through extensive training and franchise network opportunities. Compensation: $36,000 per year.

Qualifications

• Outgoing and responsive; eager to learn and build relationships.
• Great listening skills, documentation and organization are highly valued.
• Will learn to prepare estimates, implement work orders and ensure timely delivery.

Responsibilities

• Serve as the initial contact with customers via email, phone and in-person.
• Build long-term relationships with customers and convert prospects to clients.
• Prepare estimates and manage work orders to on-time delivery.
• Contribute to daily team meetings and support marketing plans.

Skills

People skills

Sales experience

Communication

Listening skills

Documentation

Organization

Job description

FASTSIGNS of West Metro, MN seeks a Customer Service Representative to be the first contact with customers and prospects, building lasting relationships and guiding them through estimates and orders. The role emphasizes listening, organization and ongoing learning within the dynamic sign industry.

This full-time position offers growth through extensive training and franchise network opportunities. Compensation: $36,000 per year.