Customer Service & Solutions Specialist

FASTSIGNS of West Metro, MN; Akron (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Training & development

Competitive Pay

401k (after 6 months)

Paid Vacation and Holidays

No weekends

Ongoing Training Opportunities

Job summary

FASTSIGNS Center West Metro is seeking a Customer Service Representative who will be the first point of contact for customers in our FASTSIGNS Center. You will coordinate communications across two centers and assist the owners with process development and daily operations.

Ideal candidates have 1-2 years in retail or counter sales, a high school diploma, and strong relationship-building and listening skills.

Qualifications

• 1-2 years of retail or counter sales experience preferred but not manditory
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to view a computer screen for long periods (4 hours or more per day)
• Enjoy working in a fast paced environment that requires the ability to coordinate schedules and attention to detail

Responsibilities

• Be the initial contact with current and prospective customers in our FASTSIGNS Center
• Help coordinate all communication across two Fastsigns centers
• Assist the owners in process development and adminstration
• Enjoy being involved in daily team meetings and be directly involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Customer service

Communication

Relationship building

Organizational skills

Listening skills

Computer literacy

Education

High school diploma

Job description

FASTSIGNS Center West Metro is seeking a Customer Service Representative who will be the first point of contact for customers in our FASTSIGNS Center. You will coordinate communications across two centers and assist the owners with process development and daily operations.

Ideal candidates have 1-2 years in retail or counter sales, a high school diploma, and strong relationship-building and listening skills.