Customer Success & Sales Support Specialist

Flos; Houston (TX); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance after 60 days

401(k) with company match after 1 year

Vacation and holiday pay during the first year

Job summary

Flos in Houston, Texas is looking for a full-time Office Support Specialist, known as a Customer Service Representative (CSR). This role involves managing and building relationships with customers and subcontractors, ensuring all requirements are met, and contributing to sales goals.

The ideal candidate will have at least five years of similar experience and strong communication skills. The job offers competitive pay between $40,000 and $43,000 per year, along with benefits such as medical insurance and a 401(k) plan.

Qualifications

• Experience of five years in a similar capacity or a combination of education and experience.
• Ability to effectively present and discuss products and services.
• Must pass a criminal background check and drug/alcohol screen.

Responsibilities

• Manage relationships with existing customers and subcontractors.
• Process orders and manage fulfillment from submission to invoice.
• Attend to customer questions, complaints, and concerns.

Skills

Customer relationship management

Communication skills

Problem solving

Sales support

Education

High school diploma or equivalent GED

Job description

Flos in Houston, Texas is looking for a full-time Office Support Specialist, known as a Customer Service Representative (CSR). This role involves managing and building relationships with customers and subcontractors, ensuring all requirements are met, and contributing to sales goals.

The ideal candidate will have at least five years of similar experience and strong communication skills. The job offers competitive pay between $40,000 and $43,000 per year, along with benefits such as medical insurance and a 401(k) plan.