Customer Success & Retention Specialist - Flexible Schedule

Talentify; Town of Islip (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Bonus based on performance

Competitive salary

Job summary

Christopher Pedone State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service to clients in the Town of Islip, NY. You will handle customer inquiries, maintain records, and coordinate with teammates to ensure satisfaction and retention.

This role emphasizes bilingual Spanish ability, calm performance under pressure, and opportunities for advancement within a collaborative agency.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Bilingual Spanish

Job description

Christopher Pedone State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service to clients in the Town of Islip, NY. You will handle customer inquiries, maintain records, and coordinate with teammates to ensure satisfaction and retention.

This role emphasizes bilingual Spanish ability, calm performance under pressure, and opportunities for advancement within a collaborative agency.