Insurance Customer Care Specialist — Flexible Schedule

State Farm; Town of Islip (NY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

As a Customer Service Representative - State Farm Agent Team Member with Christopher Pedone - State Farm Agent, you will deliver exceptional service by answering inquiries, guiding policy choices, and coordinating with team members to support clients in Islip, NY.

This role offers a flexible schedule, growth opportunities, and training while you help the community with insurance needs and claims, making a positive impact every day.

Qualifications

• Clear communication and good interpersonal skills.
• Detail-oriented and able to multitask.
• Prior customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Bilingual Spanish

Job description

As a Customer Service Representative - State Farm Agent Team Member with Christopher Pedone - State Farm Agent, you will deliver exceptional service by answering inquiries, guiding policy choices, and coordinating with team members to support clients in Islip, NY.

This role offers a flexible schedule, growth opportunities, and training while you help the community with insurance needs and claims, making a positive impact every day.