Bilingual Receptionist & Insurance Customer Care

State Farm; Town of Islip (NY); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

State Farm Agent Christopher Pedone is seeking a Receptionist - Team Member to join a customer-focused office in the Town of Islip, NY. The position emphasizes greeting clients, managing appointments, and maintaining records to support a proactive sales environment.

You will engage with customers, handle inquiries, and help identify opportunities to offer insurance options while delivering excellent service in a friendly, organized setting.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsabilités

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Connaissances

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Outils

Microsoft Office

CRM systems

Description du poste

State Farm Agent Christopher Pedone is seeking a Receptionist - Team Member to join a customer-focused office in the Town of Islip, NY. The position emphasizes greeting clients, managing appointments, and maintaining records to support a proactive sales environment.

You will engage with customers, handle inquiries, and help identify opportunities to offer insurance options while delivering excellent service in a friendly, organized setting.