Customer Relations Specialist — Flexible Schedule & Growth

Pedone Ins Agency Inc; Town of Islip (NY); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Pedone Ins Agency Inc is seeking a Customer Relations Representative to join a State Farm Agent Team Member, based in Ronkonkoma, NY. This full-time role focuses on delivering exceptional customer service, resolving inquiries, maintaining customer records, and supporting retention strategies within a community-focused insurance agency.

Compensation ranges from $20.00 to $30.00 per hour, with benefits including health insurance, paid time off, and advancement opportunities.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Pedone Ins Agency Inc is seeking a Customer Relations Representative to join a State Farm Agent Team Member, based in Ronkonkoma, NY. This full-time role focuses on delivering exceptional customer service, resolving inquiries, maintaining customer records, and supporting retention strategies within a community-focused insurance agency.

Compensation ranges from $20.00 to $30.00 per hour, with benefits including health insurance, paid time off, and advancement opportunities.