Customer Success & Relations Specialist

Dondrell Swanson - State Farm Insurance Agent; Phoenix (AZ); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Opportunity for advancement

Training & development

Vision insurance

Company parties

Flexible schedule

Health insurance

401(k) matching

Job summary

Dondrell Swanson - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency in Phoenix, Arizona. You will handle inquiries, coordinate with team members, and help anticipate the needs of community members you serve.

Internal growth opportunities are anticipated for driven, sales-minded candidates in a collaborative, performance-based environment with a strong focus on community involvement and a robust benefits

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service experience

Job description

Dondrell Swanson - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency in Phoenix, Arizona. You will handle inquiries, coordinate with team members, and help anticipate the needs of community members you serve.

Internal growth opportunities are anticipated for driven, sales-minded candidates in a collaborative, performance-based environment with a strong focus on community involvement and a robust benefits