Client Relations & Retention Specialist

Vahn Bozoian - State Farm Agent; Phoenix (AZ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Vahn Bozoian - State Farm Agent in Arizona seeks a Customer Relations Representative to deliver exceptional client experiences, resolve inquiries, and support agency growth. You will collaborate with the team to ensure satisfaction and build lasting community relationships within the Phoenix area.

The role emphasizes customer focus, attention to detail, and a proactive approach to servicing clients while contributing to a supportive and balanced office culture.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service experience

Bilingual Spanish

Job description

Vahn Bozoian - State Farm Agent in Arizona seeks a Customer Relations Representative to deliver exceptional client experiences, resolve inquiries, and support agency growth. You will collaborate with the team to ensure satisfaction and build lasting community relationships within the Phoenix area.

The role emphasizes customer focus, attention to detail, and a proactive approach to servicing clients while contributing to a supportive and balanced office culture.