Customer Success & Order Support Specialist

Senergy Petroleum; Arvada (CO); On-site; USD 45,000 - 60,000; Full time

Job summary

Senergy Petroleum is seeking an efficient administrative support specialist to assist with customer inquiries via phone, email, and in person. The role emphasizes accuracy in order processing, CRM data entry, and cross-department coordination.

The candidate will help with pricing and delivery information, work closely with the warehouse team, and maintain strong attention to detail while handling multiple tasks in a office setting.

Qualifications

• Strong computer skills and ability to learn company systems.
• Excellent verbal and written communication.
• Proficient in Excel and Word.
• Attention to detail and multitasking.
• Preferred: one year of inside sales or B2B experience.

Responsibilities

• Interact directly with customers by phone, electronically, or face to face and respond to inquiries promptly.
• Process orders, forms, applications and requests.
• Provide pricing, product, and delivery information upon request.
• Direct requests to the appropriate resource and resolve issues.
• Record customer interactions in the CRM and coordinate with internal departments.
• Support warehouse and storage processes and responsibilities.

Skills

Customer service

Excel

Word

Dynamics CRM

Verbal comm

Tools

Microsoft Dynamics CRM

Job description

Senergy Petroleum is seeking an efficient administrative support specialist to assist with customer inquiries via phone, email, and in person. The role emphasizes accuracy in order processing, CRM data entry, and cross-department coordination.

The candidate will help with pricing and delivery information, work closely with the warehouse team, and maintain strong attention to detail while handling multiple tasks in a office setting.