Customer Success & Order Coordinator

Marylands Athletic House Inc; Gaithersburg (MD); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Competitive pay

Growth opportunities

Job summary

Athletic House is hiring a full-time, in-office customer service/office support role. You will answer calls and emails, help customers place orders, and coordinate with sales, design, and production to keep projects moving.

If you enjoy staying organized, keeping positive energy, and delivering great service, you’ll fit right in. We offer competitive pay, health benefits, and paid time off as our team grows with the business.

Responsibilities

• Answer customer calls, emails, and questions
• Help customers place orders and guide them through the process
• Keep projects organized from start to finish
• Work with our sales, design, and production teams to make sure orders are on track
• Update customers on timelines and order status
• Solve problems before they become headaches
• Celebrate when another happy customer gets exactly what they ordered

Job description

Athletic House is hiring a full-time, in-office customer service/office support role. You will answer calls and emails, help customers place orders, and coordinate with sales, design, and production to keep projects moving.

If you enjoy staying organized, keeping positive energy, and delivering great service, you’ll fit right in. We offer competitive pay, health benefits, and paid time off as our team grows with the business.