Customer Success & Order Coordination Specialist

Supplyone; Bay Minette (AL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Bonus based on company performance

Medical, dental, and vision insurance

401(k) retirement savings plan with company match

Paid time off including vacation and parental leave

Employee Assistance Program (EAP)

Job summary

Supplyone is seeking a Customer Service Representative in Bay Minette, Alabama. In this role, you will provide high-quality customer experiences and serve as a vital link between sales and operations, ensuring effective communication and problem-solving for customer needs.

The ideal candidate should possess strong organizational skills, attention to detail, and proficiency in Microsoft Office. The position offers competitive salary and benefits including medical, dental, and vision insurance, a 401(k) plan, and paid time off.

Qualifications

• Organizational skills to prioritize tasks effectively.
• Basic arithmetic skills for gross profit calculations.
• Proficiency in Microsoft Office applications.

Responsibilities

• Process and confirm orders and communications on the same day.
• Generate standard quotes within 24-48 hours.
• Maintain customer records and resolve slow payment issues.

Skills

Strong organizational skills

Attention to detail

Effective communication

Initiative

Proficient in Microsoft Office

Education

High School diploma/GED

Job description

Supplyone is seeking a Customer Service Representative in Bay Minette, Alabama. In this role, you will provide high-quality customer experiences and serve as a vital link between sales and operations, ensuring effective communication and problem-solving for customer needs.

The ideal candidate should possess strong organizational skills, attention to detail, and proficiency in Microsoft Office. The position offers competitive salary and benefits including medical, dental, and vision insurance, a 401(k) plan, and paid time off.