Customer Success Manager | Tech, $60k Base + $15k-$20k OTE

Pareto; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) contributions

Job summary

Pareto in Raleigh, North Carolina, seeks a Customer Success Manager to drive client outcomes and grow the book of business. You will work autonomously to engage with customers, align on value, and represent Pareto’s trusted brand across multiple markets.

Key responsibilities include territory planning, ongoing client calls, on-site visits, and implementing marketing initiatives while progressing toward leadership roles such as AE, AM, or Team Lead.

Qualifications

• Exceptional communication and interpersonal skills.
• Self-motivated with a strong desire to succeed.
• Confident with good presentation skills.
• Strong work ethic with a positive outlook.

Responsibilities

• Acquire a comprehensive knowledge of the company, its marketplace, competitors and target client.
• Undertake effective territory planning and preparation - determine when and which clients/prospects to visit to ensure opportunity is capitalised upon.
• Regularly speak to prospects over the phone and travel to client sites in order to maintain relationships, overcome objections and educate them on the company's value proposition.
• Implement marketing and category initiatives throughout your customer base.
• Manage and monitor the performance of sales throughout your assigned territory.
• Closely observe the company ethos when attending regional and national conferences, networking with existing clients in order to further business generation.

Skills

Communication skills

Interpersonal skills

Self-motivated

Presentation skills

Job description

Pareto in Raleigh, North Carolina, seeks a Customer Success Manager to drive client outcomes and grow the book of business. You will work autonomously to engage with customers, align on value, and represent Pareto’s trusted brand across multiple markets.

Key responsibilities include territory planning, ongoing client calls, on-site visits, and implementing marketing initiatives while progressing toward leadership roles such as AE, AM, or Team Lead.