Customer Success Manager II (Fully Remote)

RealPage; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

PTO and paid holidays

Job summary

RealPage is seeking a seasoned Customer Success professional in the United States to own high-value enterprise accounts. You will serve as the primary relationship owner, driving customer outcomes and long-term retention.

Responsibilities include crafting strategic account plans, identifying upsell opportunities, and forecasting renewals. You will analyze customer data and collaborate with Sales, Product, and Marketing to deliver measurable value.

Qualifications

• Minimum 5 years of Customer Success experience in SaaS.
• Proficiency with Salesforce and strong executive presence.
• Health, dental, and vision insurance.
• Retirement savings plan with company match and PTO.

Responsibilities

• Develop strategic account plans and build trusted relationships with senior executives.
• Identify upsell and cross-sell opportunities and lead renewal forecasting.
• Analyze customer data and collaborate with Sales, Product, and Marketing.

Skills

Customer Success experience

Executive presence

Tools

Salesforce

Job description

• Responsible for performance, growth, and retention of high-value enterprise accounts.
• Serves as primary relationship owner and drives customer outcomes.

Responsibilities:

• Develop strategic account plans and build trusted relationships with senior executives.
• Identify upsell and cross-sell opportunities and lead renewal forecasting.
• Analyze customer data and collaborate with Sales, Product, and Marketing.

Qualifications:

• Minimum 5 years of Customer Success experience in SaaS.
• Proficiency with Salesforce and strong executive presence.
• Health, dental, and vision insurance.
• Retirement savings plan with company match and PTO.

RealPage

RealPage provides software and analytics for real estate management. The company fosters an inclusive environment and offers competitive benefits to its employees.