Customer Success Manager - Hybrid ERP SaaS

Odoo; Brisbane (CA); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Healthcare, Dental, Vision, Life Insurance

PTO (Paid-time-off), paid sick days, and paid holidays

Employee Assistance Program

Chef-prepared lunches

Company-sponsored events

Job summary

A leading technology company in Brisbane, CA, is looking for a Customer Success Manager to enhance client relationships and ensure the successful implementation of their ERP solutions. This hybrid role values independence, flexibility, and personal growth. Candidates should possess a Bachelor's degree, proficiency in G-Suite, and fluency in French. The position offers a competitive salary with a focus on driving long-term customer success and includes perks like healthcare, paid time off, and a supportive working environment.

Qualifications

• Bachelor’s Degree is required - A business-oriented major is a strong plus.
• Demonstrate an understanding of a customer’s renewal/growth life-cycle, and have an entrepreneurial spirit and passion for customer success!
• Fluency in French (native or professional).

Responsibilities

• Develop and maintain strong relationships with clients to ensure their success with Odoo products.
• Conduct live software demonstrations tailored to customer needs.
• Create tailored customer success plans to maximize clients' return on investment.

Skills

Proficiency in G-Suite applications

Fluency in French

Understanding of customer life-cycle

Entrepreneurial spirit

Education

Bachelor’s Degree

Tools

Microsoft Excel

Google Sheets

Job description

A leading technology company in Brisbane, CA, is looking for a Customer Success Manager to enhance client relationships and ensure the successful implementation of their ERP solutions. This hybrid role values independence, flexibility, and personal growth. Candidates should possess a Bachelor's degree, proficiency in G-Suite, and fluency in French. The position offers a competitive salary with a focus on driving long-term customer success and includes perks like healthcare, paid time off, and a supportive working environment.