Customer Success Manager — Health & Wellness, Growth Path

tggaccounting; Leesburg (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

CultureFirst

HappyHourFridays

PickleballTuesdays

Team outings

Professional development

401(k) with company match

Paid Time Off

Paid Holidays

Job summary

The Health & Wellness Manufacturer is seeking a Customer Success Manager to serve as the primary liaison between customers, vendors, and internal teams. This onsite role focuses on building relationships, coordinating product launches, and driving growth through exceptional account management.

You'll collaborate with R&D, operations, production, and leadership to keep projects on track, manage timelines, and expand account opportunities, with strong earning potential as the role grows into

Qualifications

• 1-5+ years of experience in Account Management, Customer Success, Sales, or related roles.
• Experience in health & wellness, nutraceuticals, manufacturing, or consumer products preferred.

Responsibilities

• Serve as day-to-day point of contact for customer accounts and key vendor relationships.
• Coordinate product launches and customer projects from concept through completion.
• Partner closely with R&D, operations, production, and leadership teams.
• Manage timelines, project updates, quotes, costsheets, and customer communications.
• Handle customer calls, meetings, tastings, and rollout discussions.
• Navigate challenges, delays, and shifting priorities with professionalism and urgency.
• Track project milestones and ensure deliverables stay on schedule.
• Build long-term customer relationships that drive repeat business and growth.
• Attend tradeshows, industry events, and customer meetings as needed.
• Become a trusted advisor to clients while helping expand account opportunities.

Skills

Account Management

Customer Success

Business Development

Sales

Client Services

Project Coordination

Health & Wellness

Job description

The Health & Wellness Manufacturer is seeking a Customer Success Manager to serve as the primary liaison between customers, vendors, and internal teams. This onsite role focuses on building relationships, coordinating product launches, and driving growth through exceptional account management.

You'll collaborate with R&D, operations, production, and leadership to keep projects on track, manage timelines, and expand account opportunities, with strong earning potential as the role grows into