EMEA Energy & Utilities Customer Success Lead

Energy Exemplar Pty Ltd; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Energy Exemplar Pty Ltd is seeking an experienced Account Manager to manage and grow a high-value customer portfolio across EMEA, building long-term partnerships with utilities, regulators, and energy companies.

You will drive retention and revenue growth through upsell and cross-sell initiatives, ensuring best-in-class adoption and satisfaction, and represent Energy Exemplar as a thought leader at industry events and forums, shaping product innovation as the voice of the customer.

Responsibilities

• Manage and grow a high-value customer portfolio across EMEA, building long-term partnerships with utilities, regulators, and energy companies.
• Drive retention and revenue growth through upsell and cross-sell initiatives, ensuring best-in-class adoption and satisfaction.
• Represent Energy Exemplar as a thought leader at EMEA industry events and forums, shaping product innovation as the voice of the customer.

Job description

Energy Exemplar Pty Ltd is seeking an experienced Account Manager to manage and grow a high-value customer portfolio across EMEA, building long-term partnerships with utilities, regulators, and energy companies.

You will drive retention and revenue growth through upsell and cross-sell initiatives, ensuring best-in-class adoption and satisfaction, and represent Energy Exemplar as a thought leader at industry events and forums, shaping product innovation as the voice of the customer.