Customer Success Manager: Data-Driven Growth

Cascade Valley LLC; Fort Worth (TX); On-site; USD 70,000 - 106,000; Full time

Benefits offered by this job

Benefits package

Job summary

Cascade Valley LLC in Fort Worth, TX seeks a full-time Customer Success Manager to drive client satisfaction and value. You will build relationships, monitor satisfaction, and provide proactive check-ins while identifying opportunities for product enhancements and upselling.

The role emphasizes data analysis using Excel, SQL, and Python, with occasional travel and a collaborative, modern office environment.

Qualifications

• Bachelor's degree in a related field required.
• Strong analytical and communication skills expected.
• Experience in data analysis or a similar role preferred.
• Willingness to travel to client sites occasionally.

Responsibilities

• Build and maintain client relationships and monitor satisfaction.
• Provide regular check-ins and address issues.
• Identify opportunities for product enhancements and upselling.
• Create reports and provide actionable insights through data analysis.

Skills

Client relationship management

Data analysis

Communication

Project management

SQL

Excel

Python

Education

Bachelor's degree in related field

Tools

SQL

Python

Excel

Job description

Cascade Valley LLC in Fort Worth, TX seeks a full-time Customer Success Manager to drive client satisfaction and value. You will build relationships, monitor satisfaction, and provide proactive check-ins while identifying opportunities for product enhancements and upselling.

The role emphasizes data analysis using Excel, SQL, and Python, with occasional travel and a collaborative, modern office environment.