Customer Success Manager, AI for Accounting (Onsite NYC)

uiAgent; New York (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Substantial equity

Competitive salary

Cash Bonus

Healthcare benefits

Dental and vision benefits

Commuter benefits

Office with skyline view

Job summary

A pre-Series A startup in New York seeks a dedicated customer relationship manager to transform customer feedback into actionable insights and ensure ongoing success for accounting firms. The ideal candidate has a strong accounting background, enjoys helping others, and is technology-savvy. Responsibilities include managing post-sale relationships, creating documentation, and identifying upsell opportunities. The role offers substantial equity, a competitive salary of $90k - $140k, and an amazing office view, with no remote work allowed.

Qualifications

• Background in accounting, audit, or finance.
• Comfortable with technology and new software.
• Clear and warm communication over all mediums.

Responsibilities

• Own the post-sale relationship with customers.
• Translate customer feedback into product insights.
• Help customers derive value from AI tools.

Skills

Customer relationship management

Accounting knowledge

Technology proficiency

Communication skills

Organization

Tools

QuickBooks

Sage

NetSuite

Job description

A pre-Series A startup in New York seeks a dedicated customer relationship manager to transform customer feedback into actionable insights and ensure ongoing success for accounting firms. The ideal candidate has a strong accounting background, enjoys helping others, and is technology-savvy. Responsibilities include managing post-sale relationships, creating documentation, and identifying upsell opportunities. The role offers substantial equity, a competitive salary of $90k - $140k, and an amazing office view, with no remote work allowed.