Customer Success Manager — AI-Driven Creative Strategy

Motion (Creative Analytics); United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Equity for all employees

Health benefits from day one

Monthly health & lifestyle stipend

20 days of PTO

$1,500 work-from-home stipend

Job summary

Motion (Creative Analytics) is seeking a Customer Success Manager to join their team in the United States. In this role, you will educate clients on creative strategy and operational workflows, helping them leverage Motion to overcome challenges. You will contribute to onboarding processes, build strong relationships, and ensure clients derive maximum value from the platform. The ideal candidate has 2–3 years of relevant experience and a proactive, curious approach to their work. Enjoy competitive compensation, hybrid work flexibility, and a supportive team culture.

Qualifications

• 2–3 years of experience in account management or customer success at a B2B SaaS company.
• Strong public speaking, presentation, and relationship-building abilities.
• A resourceful, self-starting attitude and curiosity for learning and teaching.

Responsibilities

• Educating clients on creative strategy and operationalizing workflows using Motion.
• Developing onboarding curriculum and hosting engaging sessions for clients.
• Building relationships with clients to maximize value from the platform.

Skills

Account management

Client management

Public speaking

Presentation skills

Relationship building

Curiosity

Adaptability

Job description

Motion (Creative Analytics) is seeking a Customer Success Manager to join their team in the United States. In this role, you will educate clients on creative strategy and operational workflows, helping them leverage Motion to overcome challenges. You will contribute to onboarding processes, build strong relationships, and ensure clients derive maximum value from the platform. The ideal candidate has 2–3 years of relevant experience and a proactive, curious approach to their work. Enjoy competitive compensation, hybrid work flexibility, and a supportive team culture.