Customer Success Manager

Egreenservices; Iowa City (IA); On-site; USD 91,000 - 137,000; Full time

Job summary

InnovateCore Corp in Iowa City is seeking a Customer Success Manager to turn prospects into long-term customers and quotas into milestones. You will own forecasts and drive growth with room to lead, all from Iowa City, IA.

Based in Iowa City, InnovateCore Corp has 7 years shaping sales and marketing dynamics. Beginning at $91,000 - $137,000, your growth is mentored, benefits are full, and hours flex to life in Iowa City.

Qualifications

• 7+ years leading sales/marketing projects end-to-end.
• Experience turning prospects into customers in a growth environment.
• Strong data-driven decision making with performance metrics.

Responsibilities

• Keep the CRM honest so forecasts mean something.
• Mentor junior reps on outreach cadence and objection handling.
• Test messaging variations and iterate based on performance data.
• Strong command of customer journey mapping with demand-generation experience.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Push account management adoption so the IA team stops flying blind.
• Turn cold sales leads into signed deals across Iowa City, IA.
• Hunt for partnership angles no one in Iowa City, IA has tried.

Skills

CRM management

Forecasting

Mentoring reps

Messaging testing

Journey mapping

Demand generation

KPI tracking

Job description

We are looking for a Customer Success Manager who turns prospects into long-term customers and quotas into milestones. Frame it as InnovateCore Corp trusting your 6 years with $91,000 - $137,000, a sales marketing mandate, and the room to grow into leadership.

Key Responsibilities

• Keep the CRM honest so forecasts at InnovateCore Corp mean something
• Mentor junior reps on outreach cadence and objection handling
• Test messaging variations and iterate based on performance data
• Strong command of Customer Journey Mapping, with 7 of demand-generation experience
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Push Account Management adoption so the IA team stops flying blind
• Turn cold sales marketing leads into signed deals across Iowa City, IA
• Hunt for partnership angles no one in Iowa City, IA has tried

What You'll Bring

• Clear thinking under the kind of pressure Iowa City, IA deadlines bring
• A sharp-but-gentle bias toward action, balanced by knowing when to wait
• Proven Omnichannel Support judgment when the textbook answer doesn't fit
• A keen eye for quality and consistency in your output
• 7 or more years steering sales marketing projects end to end

Based in Iowa City, InnovateCore Corp has spent 7 years shaping how people work across the sales marketing space. The InnovateCore Corp promise is plain: clear expectations, real autonomy, and zero surprise reviews.

Beginning at $91,000 - $137,000, your growth is mentored, your benefits are full, and your hours flex to match life in Iowa City, IA.

Hiring is open and ongoing for this temporary position in Iowa City.