Growth-Focused Customer Success Manager | Revenue & Retention

Egreenservices; Iowa City (IA); On-site; USD 91,000 - 137,000; Full time

Job summary

InnovateCore Corp in Iowa City is seeking a Customer Success Manager to turn prospects into long-term customers and quotas into milestones. You will own forecasts and drive growth with room to lead, all from Iowa City, IA.

Based in Iowa City, InnovateCore Corp has 7 years shaping sales and marketing dynamics. Beginning at $91,000 - $137,000, your growth is mentored, benefits are full, and hours flex to life in Iowa City.

Qualifications

• 7+ years leading sales/marketing projects end-to-end.
• Experience turning prospects into customers in a growth environment.
• Strong data-driven decision making with performance metrics.

Responsibilities

• Keep the CRM honest so forecasts mean something.
• Mentor junior reps on outreach cadence and objection handling.
• Test messaging variations and iterate based on performance data.
• Strong command of customer journey mapping with demand-generation experience.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Push account management adoption so the IA team stops flying blind.
• Turn cold sales leads into signed deals across Iowa City, IA.
• Hunt for partnership angles no one in Iowa City, IA has tried.

Skills

CRM management

Forecasting

Mentoring reps

Messaging testing

Journey mapping

Demand generation

KPI tracking

Job description

InnovateCore Corp in Iowa City is seeking a Customer Success Manager to turn prospects into long-term customers and quotas into milestones. You will own forecasts and drive growth with room to lead, all from Iowa City, IA.

Based in Iowa City, InnovateCore Corp has 7 years shaping sales and marketing dynamics. Beginning at $91,000 - $137,000, your growth is mentored, benefits are full, and hours flex to life in Iowa City.