Customer Success Manager

Social Solutions Corp; Hayward (CA); Hybrid; USD 136,000 - 186,000; Full time

Benefits offered by this job

Paid learning

Health coverage

Mentorship

Flexible Hayward setup

Job summary

Social Solutions Corp is seeking a Customer Success Manager to own the conversation from first touch to signed contract in the Hayward, CA area. You will drive sales marketing decisions, position the company against competitors, and build a pipeline that keeps Hayward, CA booked.

You’ll walk the territory, maintain CRM records, forecast monthly bookings, and own social media calendars while mentoring teammates. A strong portfolio and presentation skills are essential.

Qualifications

• Experience owning sales/marketing decisions in a CA market.
• Strong communication and stakeholder presentation skills.
• Growth mindset and ability to adapt based on feedback.
• Excellent organization and multi-workstream juggling.

Responsibilities

• Map buyer pain to Social Solutions Corp's pitch deck, slide by slide.
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands.
• Position Social Solutions Corp against competitors with clear, differentiated value props.
• Walk the Hayward, CA territory and know it better than the map.
• Maintain accurate records in the CRM and forecast monthly bookings.
• Build the campaign calendar that keeps Hayward, CA pipeline full year-round.
• Hands-on ownership of social media calendars and community engagement.

Skills

Sales marketing decision making

Growth mindset

Organizational skills

Portfolio

Presentation skills

Call Center Operations management

CA market awareness

Job description

A Customer Success Manager at Social Solutions Corp owns the conversation from first touch to signed contract, and Jira Service Management carries it the whole way. What you're signing up for is $136,000 - $186,000, an internship cadence, sales marketing ownership, and a Social Solutions Corp team that rewards nerve.

Key Responsibilities

• Map buyer pain to Social Solutions Corp's pitch deck, slide by slide
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands
• Position Social Solutions Corp against competitors with clear, differentiated value props
• Walk the Hayward, CA territory and know it better than the map
• Maintain accurate records in the CRM and forecast monthly bookings
• Build the campaign calendar that keeps Hayward, CA pipeline full year-round
• Hands-on ownership of social media calendars and community engagement

What You'll Bring

• Comfort owning sales marketing decisions in a CA market
• The instinct to ask "what would change your mind?" before debating
• A growth mindset that treats feedback as fuel, not threat
• Sharp organizational skills and an ability to juggle multiple workstreams
• A portfolio that speaks louder than any line on your resume
• Comfortable presenting ideas to stakeholders at every level
• Manager fluency in Call Center Operations, with Growth Mindset on your roadmap

The founders of Social Solutions Corp left bigger companies to build something quietly-excellent in Hayward, and sales marketing has been better for it. At Social Solutions Corp we hire people we can trust with real decisions and then give them the room to make them.

Salary opens at $136,000 - $186,000 and the perks compound: paid learning, health coverage, mentorship, and a flexible Hayward, CA setup.

No cobwebs here: this sales marketing listing was confirmed open this morning.