Customer Success Manager

Egreenservices; Arlington (TX); On-site; USD 97,000 - 142,000; Full time

Benefits offered by this job

Mentorship

Flexible schedule

Job summary

Cushman & Wakefield in Arlington, TX is seeking a Customer Success Manager to own the full sales cycle from first touch to close. This role sits on our go-to-market team and emphasizes ownership over campaigns, pipeline, and renewals.

You’ll write effective follow-ups, coordinate with agencies, mentor teammates, and leverage a strong Arlington network to drive predictable growth. We value candor, fast learning, and a Growth Mindset as we align marketing investments with sales outcomes.

Qualifications

• Track record of learning-obsessed delivery in a contract structure.
• Pattern recognition across many sales marketing engagements.
• Ability to mentor and teach teammates.

Responsibilities

• Write follow-ups that get answered, not the ones that get ignored
• Prospect via cold calls, emails, and social selling to fill the contract pipeline
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Walk TX partners through co-marketing they'll say yes to
• Wire Genesys Cloud and Growth Mindset together so marketing hands sales clean leads
• Forecast demand and align marketing investment with sales objectives
• Bridge CSAT Reporting and the story your CMO needs to hear
• Negotiate renewals before the sales marketing contract goes quiet

Skills

Learning-obsessed delivery

Pattern recognition

Arlington network

Mentorship

Team coaching

Job description

As a Customer Success Manager on our ambitious go-to-market team, you will own the full sales cycle from first touch to close. The sales marketing charter, the $97,000 - $142,000, the 8-year ask — all of it points to a Cushman & Wakefield role built for owners, not order-takers.

Key Responsibilities

• Write follow-ups that get answered, not the ones that get ignored
• Prospect via cold calls, emails, and social selling to fill the contract pipeline
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Walk TX partners through co-marketing they'll say yes to
• Wire Genesys Cloud and Growth Mindset together so marketing hands sales clean leads
• Forecast demand and align marketing investment with sales objectives
• Bridge CSAT Reporting and the story your CMO needs to hear
• Negotiate renewals before the sales marketing contract goes quiet

What You'll Bring

• A track record of learning-obsessed delivery in a contract structure
• Pattern recognition earned across many sales marketing engagements
• An Arlington network, or the hustle to build one from scratch
• Demonstrated ability to teach what you know to someone greener
• Demonstrated capacity to mentor or support manager teammates

Rooted in Arlington and restless by nature, Cushman & Wakefield keeps reinventing how Help Scout and Work-Life Balance fit together. Our TX crew runs on candor, caffeine, and a stubborn refusal to ship sloppy work.

We reward your Genesys Cloud with $97,000 - $142,000, surround it with mentorship and benefits, and let your schedule flex around Arlington.

Just re-listed with today's date, the sales marketing role is fully active.