Customer Success & Growth Manager — Flexible Remote

Energy Innovation Corp; Tulsa (OK); Remote; USD 82,000 - 120,000; Full time

Benefits offered by this job

flexible remote work

paid volunteer days

clear opportunities for advancement

Job summary

HFF in Tulsa, OK is seeking a Customer Service Manager to convert webinar attendees into demos, negotiate renewals, and guide partners through co-marketing efforts. You will drive deals across Tulsa, OK and uphold the brand voice on outreach across calls and captions.

The role emphasizes adaptability, detail orientation, diplomacy, and teamwork with opportunities to mentor junior reps and bridge gaps between marketing promises and sales delivery.

Qualifications

• Adaptability and resilience when facing shifting requirements.
• Detail-oriented approach with a commitment to accuracy.
• The diplomacy to align stakeholders who don't agree yet.
• A teammate's instinct to unblock others before yourself.
• Ability to thrive both independently and as part of a tight-knit team.

Responsibilities

• Convert webinar attendees into sales marketing demos within 48 hours.
• Negotiate renewals before the sales marketing contract goes quiet.
• Walk OK partners through co-marketing they'll say yes to.
• Turn cold sales marketing leads into signed deals across Tulsa, OK.
• Carry the brand voice into every cold call and every caption.
• Mentor junior reps on outreach cadence and objection handling.
• Close the gap between what marketing promises and sales delivers.

Skills

Adaptability

Detail-oriented

Diplomacy

Teamwork

Independence

Job description

HFF in Tulsa, OK is seeking a Customer Service Manager to convert webinar attendees into demos, negotiate renewals, and guide partners through co-marketing efforts. You will drive deals across Tulsa, OK and uphold the brand voice on outreach across calls and captions.

The role emphasizes adaptability, detail orientation, diplomacy, and teamwork with opportunities to mentor junior reps and bridge gaps between marketing promises and sales delivery.