Customer Success Executive - Corporate Meals (High-Growth)

WeBox; San Jose (CA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

401K match

PTO

Great benefits

Job summary

WeBox is seeking a customer-focused and results-driven Customer Success Executive to manage a portfolio of corporate meal program accounts in the San Jose area. You will drive retention, strengthen client relationships, and identify growth opportunities while partnering with Sales and Operations to ensure successful program execution.

The ideal candidate has 2+ years in related roles, excellent communication skills, and thrives in a fast-growing environment.

Qualifications

• Bachelor’s degree in Business, Marketing, Economics, or a related field.
• 2+ years in Customer Success, Client Success, Account Management, or related roles.
• Strong analytical skills with Excel or Google Sheets.
• Ability to manage multiple priorities under pressure and deadlines.
• Proactive, hands-on, and able to take initiative.
• Excellent written and verbal communication with a customer-first mindset.
• Experience in a startup or high-growth environment preferred.

Responsibilities

• Assist with client onboarding, coordinating setup and ensuring a smooth initial experience.
• Manage and grow a portfolio of customer accounts as primary point of contact.
• Monitor activity and operational performance; escalate and resolve issues with internal teams.
• Analyze customer behavior and data to identify trends, risks, and improvements.
• Conduct regular touchpoints, virtual meetings, onsite visits, and QBRs.
• Plan and host client networking events and engagement programs to strengthen relationships.

Skills

ownership

detail-oriented

organized

clear thinking

communication

fast-paced

curious

Education

Bachelor’s degree in Business/Marketing/Economics or related field

Job description

WeBox is seeking a customer-focused and results-driven Customer Success Executive to manage a portfolio of corporate meal program accounts in the San Jose area. You will drive retention, strengthen client relationships, and identify growth opportunities while partnering with Sales and Operations to ensure successful program execution.

The ideal candidate has 2+ years in related roles, excellent communication skills, and thrives in a fast-growing environment.