Customer Success & Equipment Support Specialist

U-Haul International, Inc.; Battle Creek (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on electronics, cell plans,

Job summary

U-Haul International, Inc. in Battle Creek, MI is seeking a friendly Customer Service Representative to be the face of our service, assist customers inside and outside a U-Haul center, manage rentals, inspect and prepare equipment, and answer questions with a smile.

This part-time role requires a valid driver's license and a high school diploma or equivalent; on-the-job training is provided, and eligible employees enjoy health plans, paid time off, life insurance, 401(k), and employee discounts.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Battle Creek, MI is seeking a friendly Customer Service Representative to be the face of our service, assist customers inside and outside a U-Haul center, manage rentals, inspect and prepare equipment, and answer questions with a smile.

This part-time role requires a valid driver's license and a high school diploma or equivalent; on-the-job training is provided, and eligible employees enjoy health plans, paid time off, life insurance, 401(k), and employee discounts.