Customer Service & Equipment Support Specialist

U-Haul; West Columbia (SC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Hiring bonus $100

Certification bonus $300

Health insurance

401(k) Savings Plan

ESOP

Paid holidays

Gym reimbursement

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service, assisting customers with rentals, inspections, and equipment. You will work with a supportive team and use U-Scan to manage rentals.

This role includes physical tasks like moving equipment, learning on-the-job, and opportunities for advancement. A valid driver's license and a high school diploma are required.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Valid driver's license

Flexible

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service, assisting customers with rentals, inspections, and equipment. You will work with a supportive team and use U-Scan to manage rentals.

This role includes physical tasks like moving equipment, learning on-the-job, and opportunities for advancement. A valid driver's license and a high school diploma are required.