Customer Success Coordinator — Chemicals & Logistics

Harcros Chemicals Inc; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Vehicle/car allowances

Job summary

Harcros Chemicals Inc is seeking a Customer Service Representative to serve as the first point of contact for customers across multiple channels. The role focuses on efficient order processing, clear communication, and coordination with suppliers and internal departments to ensure timely fulfillment.

The position requires a high school diploma, 1–3 years of related experience, and strong organizational and problem-solving skills.

Qualifications

• Strong written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with basic math, percentages and discounts.

Responsibilities

• Handle a high volume of emails, calls, and order processing.
• Liaison between customers, suppliers and internal teams.
• Process customer orders and verify inventory and credits.
• Communicate order status and coordinate shipments and documentation.
• Prepare invoices, credit memos and process payments.

Skills

Communication

Multitasking

Problem solving

Numerical literacy

Office software

Education

High school diploma or GED

Tools

Office software

Job description

Harcros Chemicals Inc is seeking a Customer Service Representative to serve as the first point of contact for customers across multiple channels. The role focuses on efficient order processing, clear communication, and coordination with suppliers and internal departments to ensure timely fulfillment.

The position requires a high school diploma, 1–3 years of related experience, and strong organizational and problem-solving skills.