Customer Success & Billing Coordinator for Complex Projects

Infojini Inc; Middletown (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A telecommunications service provider in Middletown is looking for a dedicated individual responsible for managing high-end business customer projects. The role involves ensuring timely billing, accurate data collection, and strong relationships with customers and suppliers. Ideal candidates will have skills in project management, customer service, and effective communication. This position is vital for supporting complex customer needs in a 24X7 environment, ensuring high levels of service quality and deadline adherence.

Qualifications

• Experience in a customer-facing role with complex order processing.
• Ability to coordinate with multiple teams to achieve project goals.
• Familiar with billing processes and documentation management.

Responsibilities

• Manage order documentation and collect customer data.
• Coordinate project implementation and support customer relationships.
• Prepare purchase orders and expedite approvals.

Skills

Customer service

Project management

Data collection

Problem-solving

Communication

Job description

A telecommunications service provider in Middletown is looking for a dedicated individual responsible for managing high-end business customer projects. The role involves ensuring timely billing, accurate data collection, and strong relationships with customers and suppliers. Ideal candidates will have skills in project management, customer service, and effective communication. This position is vital for supporting complex customer needs in a 24X7 environment, ensuring high levels of service quality and deadline adherence.