Customer Relations Representative - State Farm Agent Team Member

Chris Semans - State Farm Agent; Florida; Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Chris Semans - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support community members. You will resolve inquiries, coordinate with team members, and help anticipate needs while contributing to the agency's growth.

The role offers a path for internal growth for driven and sales-minded individuals, with a focus on customer service excellence and community engagement.

Qualifications

• Strong communication and problem-solving abilities.
• customer service experience preferred.
• Calm under pressure and able to handle high-stress situations.

Responsabilités

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Connaissances

Communication

Problem-solving

Customer service

Description du poste

Benefits:

• Simple IRA


• Licensing paid by agency


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Chris Semans - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.


• Maintain customer records and update information as needed.


• Assist with customer retention strategies.


• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.


• Experience in customer service preferred.


• Ability to handle high-stress situations calmly.