Insurance Customer Advocate - Growth & Flexible Hours

Christopher Rowe - State Farm Agent; Pottstown (Montgomery County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Simple IRA

Free Lunch Fridays

Office Promotions

Apparel & Gear

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Christopher Rowe - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and provide policy information to clients.

You will assist with policy changes, process claims, and maintain accurate records while coordinating with the agency team in a friendly, collaborative office environment. This role offers training & development opportunities and room for advancement.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitasking

Previous customer service experience

Job description

Christopher Rowe - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and provide policy information to clients.

You will assist with policy changes, process claims, and maintain accurate records while coordinating with the agency team in a friendly, collaborative office environment. This role offers training & development opportunities and room for advancement.