Customer Success Account Representative - Flexible Schedule

Michael Delgado - State Farm Agent; Salem (OR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Job summary

Michael Delgado State Farm Insurance is seeking an Account Representative to grow the agency through strong customer relations and proactive marketing of relevant products and services. You will act as a liaison between customer needs and agency departments, supporting daily operations and client success.

The role emphasizes developing leads, building relationships, and delivering prompt, friendly service while promoting long-lasting customer satisfaction within a flexible, career-advancing

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service orientation

Able to relate to customers

Education

Property & Casualty license

Job description

Michael Delgado State Farm Insurance is seeking an Account Representative to grow the agency through strong customer relations and proactive marketing of relevant products and services. You will act as a liaison between customer needs and agency departments, supporting daily operations and client success.

The role emphasizes developing leads, building relationships, and delivering prompt, friendly service while promoting long-lasting customer satisfaction within a flexible, career-advancing