Account Representative — Customer Growth & Service

Ryan Dillon - State Farm Agent; Greensboro (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Dillon - State Farm Agent is seeking an Account Representative to support daily operations and grow the agency through meaningful customer relations. You will act as a liaison between customer needs and agency departments, and promote relevant State Farm products and services to meet those needs.

The role emphasizes strong communication, customer service, and relationship management, with opportunities for advancement and a flexible schedule in a Greensboro, North Carolina environment.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales person, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Education

Property & Casualty license

Job description

Ryan Dillon - State Farm Agent is seeking an Account Representative to support daily operations and grow the agency through meaningful customer relations. You will act as a liaison between customer needs and agency departments, and promote relevant State Farm products and services to meet those needs.

The role emphasizes strong communication, customer service, and relationship management, with opportunities for advancement and a flexible schedule in a Greensboro, North Carolina environment.