Account Representative - State Farm Agent Team Member

Michael Howell; Athens (AL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Competitive salary

Job summary

Michael Howell State Farm is hiring an Account Representative to drive daily operations and customer success. You will grow the agency by building meaningful customer relationships and acting as a liaison between customer needs and agency departments.

You will proactively market relevant insurance and financial services products to improve customers' lives while promoting lasting relations. A P&C license is required or in process.

Qualifications

• Experience in sales and customer relationships is preferred.
• Ability to market products and services based on customer needs.
• Strong written and verbal communication, and listening skills.
• Dedicated to delivering excellent customer service and anticipating customer needs.
• Able to relate to diverse customers and maintain professional interactions.
• Property & Casualty license is required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, coverages, policy changes, transfers, claims, and billing.

Skills

Sales experience

Customer relationships

Marketing product knowledge

Communication skills

Customer service

Anticipate customer needs

Relating to customers

Property & Casualty license

Job description

Benefits:

• Paid time off


• 401(k) matching


• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Michael Howell State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.