Customer Specialist

National Finance Students Association (NFSA); Bartow (FL); On-site; USD 22,000 - 26,000; Full time

Job summary

National Finance Students Association (NFSA) in Bartow, FL seeks a Customer Specialist to handle multiple deadlines, process applications, assist customers by phone and in person, and balance cash daily.

The role requires strong communication, typing 30 WPM, proficient Word/Excel, basic bookkeeping, and a High School Diploma/GED. Hours are 8am–5pm, Monday–Friday, with temporary-to-hire potential in a supportive team.

Qualifications

• Strong communication skills.
• Type 30 WPM.
• Proficient use of Word, Excel and the ability to learn industry-based software.
• Add, subtract, multiply, and divide in all units of measure and apply basic bookkeeping skills to balance daily deposits.
• High School Diploma/GED

Responsibilities

• Handle multiple deadlines and tasks simultaneously
• Process, prepare, and verify incoming applications, newspaper ads, and certified mail
• Calculate, process and balance cash and checks in a sometimes-hurried environment
• Handle customers on the phone and in person
• Process and disburse surplus funds

Skills

Strong communication skills

Typing 30 WPM

Basic bookkeeping skills

Microsoft Word

Microsoft Excel

Industry software proficiency

Education

High School Diploma/GED

Tools

Word

Excel

Industry-specific software

Job description

Job Title: Customer Specialist

Location: Bartow, FL

Pay: $16.82/hour

Hours: 8am-5pm, Monday-Friday

Duration: Temporary to Possible Hire

Job Description

• Handle multiple deadlines and tasks simultaneously
• Process, prepare, and verify incoming applications, newspaper ads, and certified mail
• Calculate, process and balance cash and checks in a sometimes-hurried environment
• Handle customers on the phone and in person
• Process and disburse surplus funds

Job Requirements

• Strong communication skills
• Type 30 WPM
• Proficient use of Word, Excel and the ability to learn industry-based software
• Add, subtract, multiply, and divide in all units of measure and apply basic bookkeeping skills to balance daily deposits
• High School Diploma/GED

Employer conducts Background Checks and Reference Checks

RITA STAFFING is an equal opportunity employer that does not discriminate and prohibits any discrimination or workplace harassment on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity or expression.

Rita Staffing, celebrating over 53 years of serving Polk County!