CUSTOMER CARE CLERK - Evergreen

ADP, Inc.; Kissimmee (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Affordable Healthcare Coverage

Florida Retirement System

Paid Time Off

13 Paid Holidays

Public Service Loan Forgiveness (PSLF)

Descripción de la vacante

Osceola County Clerk of the Circuit & County Comptroller is seeking a motivated individual to interact with clients, process payments accurately, and provide excellent customer service both virtually and in person.

You will handle data entry across multiple systems, communicate professionally with the public and staff, and work in a fast-paced environment with overtime as needed. Equal opportunity employer committed to public service.

Formación

• HS Diploma or equivalent, some college preferred.
• Valid Florida Driver's License
• Must be at least 18 years of age
• Must be a U.S. citizen

Responsabilidades

• Represent the Clerk's Office in a professional manner
• Deliver best-in-class service experience virtually or in-person
• Ensure payments are accurately processed
• Reconcile cash transactions
• Input data into multiple system applications/software
• Communicate with coworkers, management, staff, the public, and others in a courteous and professional manner
• Works in a fast-paced, multi-project environment, including meeting commitments and deadlines
• Able to establish and maintain highly effective working relationships with all levels, both internally and externally
• Must be available to work overtime if needed
• Performs other duties as assigned

Conocimientos

Typing 35 wpm

Public speaking

Computer skills

Verbal and written communication

Interpersonal skills

Time management

Regulatory compliance

Bilingual (preferred)

Educación

HS Diploma or equivalent, some college preferred

Herramientas

Office software

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

JOB SUMMARY/DESCRIPTION

The Osceola County Clerk of the Circuit & County Comptroller is looking to hire a highly motivated individual willing to grow and develop within a fast-paced environment driven by a culture of service. We are looking for individuals with the ability to interact with clients through accurately processing payments, providing information, and delivering excellent customer service.

DUTIES & RESPONSIBILITIES

• Represent the Clerk's Office in a professional manner
• Deliver best-in-class service experience virtually or in-person
• Ensure payments are accurately processed
• Reconcile cash transactions
• Input data into multiple system applications/software
• Communicate with coworkers, management, staff, the public, and others in a courteous and professional manner
• Works in a fast-paced, multi-project environment, including meeting commitments and deadlines
• Able to establish and maintain highly effective working relationships with all levels, both internally and externally
• Must be available to work overtime if needed
• Performs other duties as assigned

SKILLS & ABILITIES

• Type 35 wpm
• Public speaking
• Computer skills and knowledge of software applications
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Time management and organizational skills
• Compliance with all federal, state, and local laws and regulations
• Bilingual (preferred)

MINIMUM QUALIFICATIONS

• HS Diploma or equivalent, some college preferred
• Valid Florida Driver's License
• Must be at least 18 years of age to be considered for this role
• Must demonstrate maturity and communication skills for public service
• Must be a U.S. citizen

PHYSICAL REQUIREMENTS

• Sitting for long periods of time
• Talking, hearing, seeing, and repetitive motion
• Must be able to lift up to 20 lbs

WHY JOIN OUR TEAM?

• Affordable Healthcare Coverage - Competitive healthcare plans with low employee costs.
• Florida Retirement System (FRS) - Retirement benefits and investment options through the Florida Retirement System.
• Paid Time Off - Generous vacation and sick leave to support your work-life balance.
• 13 Paid Holidays - Enjoy 13 paid holidays throughout the year.
• Public Service Loan Forgiveness (PSLF) - Qualifying employment that may make you eligible for the Public Service Loan Forgiveness program.

An Equal Opportunity Employer / ADA / Veteran's Preference

The Clerk of the Circuit Court and County Comptroller does not discriminate on the basis of race, color, national origin,sex, marital status, religion, age, gender identity, sexual orientation, pregnancy, genetic information, veteran status, mental or physical disability or any other category protected by law in employment or the provision of services.

Monday - Friday 8:00am - 5:00pm
Full-time