CUSTOMER CARE CLERK - Evergreen

Office of Clerk Circuit Court; Kissimmee (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Healthcare

FRS (Florida Retirement System)

Paid Time Off

Paid holidays

PSLF eligibility

Job summary

The Osceola County Clerk of the Circuit & County Comptroller is seeking a motivated individual to grow in a fast-paced, service-driven environment. You will interact with clients, process payments accurately, and provide excellent customer service.

Responsibilities include handling payments, reconciling cash, data entry, and maintaining professional relationships with staff and the public. Overtime may be required; prior public service skills are a plus.

Qualifications

• High school diploma or equivalent required; some college preferred.

Responsibilities

• Represent the Clerk's Office professionally, in person or virtually.

Skills

Typing speed 35 wpm

Public speaking

Computer skills

Verbal & written communication

Interpersonal skills

Time management

Bilingual (preferred)

Education

HS Diploma or equivalent

Valid Florida Driver's License

Must be 18+

U.S. citizen

Tools

Office software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Join our Talent Community! This posting represents an evergreen opportunity, indicating that we are open to receiving applications for this role on an ongoing basis, even when there isn't an immediate vacancy. Your application will be thoughtfully reviewed, and upon successful evaluation, we will schedule an initial interview. Rest assured that your application will be retained in our records, and there's a possibility of future contact should a fitting opportunity become available. We look forward to the potential of working together in the future!

JOB SUMMARY/DESCRIPTION:

The Osceola County Clerk of the Circuit & County Comptroller is looking to hire a highly motivated individual willing to grow and develop within a fast-paced environment driven by a culture of service. We are looking for individuals with the ability to interact with clients through accurately processing payments, providing information, and delivering excellent customer service.

DUTIES & RESPONSIBILITIES:

• Represent the Clerk's Office in a professional manner
• Deliver best-in-class service experience virtually or in-person
• Ensure payments are accurately processed
• Reconcile cash transactions
• Input data into multiple system applications/software
• Communicate with coworkers, management, staff, the public, and others in a courteous and professional manner
• Works in a fast-paced, multi-project environment, including meeting commitments and deadlines
• Able to establish and maintain highly effective working relationships with all levels, both internally and externally
• Must be available to work overtime if needed
• Performs other duties as assigned

SKILLS & ABILITIES:

• Type 35 wpm
• Public speaking
• Computer skills and knowledge of software applications
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Time management and organizational skills
• Compliance with all federal, state, and local laws and regulations
• Bilingual (preferred)

MINIMUM QUALIFICATIONS:

• HS Diploma or equivalent, some college preferred
• Valid Florida Driver's License
• Must be at least 18 years of age to be considered for this role
• Must demonstrate maturity and communication skills for public service
• Must be a U.S. citizen

PHYSICAL REQUIREMENTS:

• Sitting for long periods of time
• Talking, hearing, seeing, and repetitive motion
• Must be able to lift up to 20 lbs

WHY JOIN OUR TEAM?

• Affordable Healthcare Coverage - Competitive healthcare plans with low employee costs.
• Florida Retirement System (FRS) - Retirement benefits and investment options through the Florida Retirement System.
• Paid Time Off - Generous vacation and sick leave to support your work-life balance.
• 13 Paid Holidays - Enjoy 13 paid holidays throughout the year.
• Public Service Loan Forgiveness (PSLF) - Qualifying employment that may make you eligible for the Public Service Loan Forgiveness program.

An Equal Opportunity Employer / ADA / Veteran's Preference

The Clerk of the Circuit Court and County Comptroller does not discriminate on the basis of race, color, national origin,sex, marital status, religion, age, gender identity, sexual orientation, pregnancy, genetic information, veteran status, mental or physical disability or any other category protected by law in employment or the provision of services.

Monday - Friday 8:00am - 5:00am
Full-time