Customer Care & Cash Processing Specialist

National Finance Students Association (NFSA); Bartow (FL); On-site; USD 22,000 - 26,000; Full time

Job summary

National Finance Students Association (NFSA) in Bartow, FL seeks a Customer Specialist to handle multiple deadlines, process applications, assist customers by phone and in person, and balance cash daily.

The role requires strong communication, typing 30 WPM, proficient Word/Excel, basic bookkeeping, and a High School Diploma/GED. Hours are 8am–5pm, Monday–Friday, with temporary-to-hire potential in a supportive team.

Qualifications

• Strong communication skills.
• Type 30 WPM.
• Proficient use of Word, Excel and the ability to learn industry-based software.
• Add, subtract, multiply, and divide in all units of measure and apply basic bookkeeping skills to balance daily deposits.
• High School Diploma/GED

Responsibilities

• Handle multiple deadlines and tasks simultaneously
• Process, prepare, and verify incoming applications, newspaper ads, and certified mail
• Calculate, process and balance cash and checks in a sometimes-hurried environment
• Handle customers on the phone and in person
• Process and disburse surplus funds

Skills

Strong communication skills

Typing 30 WPM

Basic bookkeeping skills

Microsoft Word

Microsoft Excel

Industry software proficiency

Education

High School Diploma/GED

Tools

Word

Excel

Industry-specific software

Job description

National Finance Students Association (NFSA) in Bartow, FL seeks a Customer Specialist to handle multiple deadlines, process applications, assist customers by phone and in person, and balance cash daily.

The role requires strong communication, typing 30 WPM, proficient Word/Excel, basic bookkeeping, and a High School Diploma/GED. Hours are 8am–5pm, Monday–Friday, with temporary-to-hire potential in a supportive team.