Customer Solutions Rep: Order Entry & Service Excellence

Kids for the Future; Buckeye Terrace (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Advanced Composites in Sidney, OH is seeking a Customer Solutions Representative to process orders and support customers from inquiry to delivery. You will prepare correspondence, maintain accurate files, and collaborate with internal teams to meet customer needs while upholding high service standards.

The role emphasizes effective communication, strong problem-solving, reliability, and teamwork in a fast-paced environment.

Qualifications

• Experience delivering responsive customer service and resolving inquiries.
• Comfortable working across departments to fulfill customer needs.
• Ability to maintain accurate records and files.

Responsibilities

• Process orders accurately and promptly.
• Prepare correspondence for customers and internal teams.
• Fulfill customer requests and ensure satisfaction.
• Maintain detailed customer files and documentation.
• Collaborate with departments to resolve issues.

Skills

Customer service

Problem solving

Teamwork

Communication

Time management

Job description

Advanced Composites in Sidney, OH is seeking a Customer Solutions Representative to process orders and support customers from inquiry to delivery. You will prepare correspondence, maintain accurate files, and collaborate with internal teams to meet customer needs while upholding high service standards.

The role emphasizes effective communication, strong problem-solving, reliability, and teamwork in a fast-paced environment.