Customer Solutions Internship - Summer 2027

Clark Associates, Inc.; Lancaster (Lancaster County); On-site; USD 21,000 - 30,000; Part time

Job summary

The Restaurant Store, part of The Restaurant Store group, is seeking a Customer Solutions Intern to join our growing team. You will help foster hospitality, communicate clearly, and support foodservice professionals worldwide.

In this role you’ll handle customer inquiries via phone, email, and chat, track order status, and share up-to-date information. You’ll learn about the foodservice industry and contribute to building customer loyalty as we grow.

Qualifications

• Candidates should have strong communication and hospitality mindset.
• Curiosity about the foodservice industry is a plus.

Responsibilities

• Provide friendly, efficient, and accurate solutions for customers to boost loyalty and sales.
• Listen to and analyze customers' issues, investigate problems, and provide strategic solutions.
• Ensure customers have up-to-date information about the status of their orders.
• Communicate product or service issues to relevant departments.
• Maintain a positive, professional attitude in all correspondence.
• Be flexible and adapt to change as we grow.
• Take initiative and use strategic thinking to help The Restaurant Store lead in online foodservice.
• Learn about the foodservice industry and the products we sell.
• Communicate with customers via phone, email, and chat about orders and products.
• Guide customers through the website with online shopping assistance and product help.
• Complete relevant department projects as needed.

Job description

Job Summary

Join one of Pennsylvania’s fastest-growing companies today! The Restaurant Store is looking for candidates who excel in communication and have a strong commitment in providing hospitality to join our growing company as a Customer Solutions Intern. This role focuses on fostering customer loyalty and is a key part of growing our business while serving the purchasing needs of foodservice professionals worldwide.

Responsibilities

As a Customer Solutions Intern, you will:

• Provide friendly, efficient, and accurate solutions for customers with the goal of customer loyalty and increased business sales
• Listen to and analyze customers' issues, investigate problems, and provide strategic solutions
• Ensure that customers always have the most complete and up-to-date information about the status of their orders
• Communicate product or service issues as they arise within the Customer Solutions department, as well as with any additional relevant departments
• Foster a team-oriented environment by maintaining a positive, professional attitude in all correspondence, both within and outside the company
• Be willing to remain flexible and adapt to change as we continue to grow as a company
• Take initiative and use strategic thinking to ensure that The Restaurant Store is the leader in the online foodservice industry
• Learn about the foodservice industry and the products that we sell
• Communicate with customers through phone, email, and chat about their order status and available products
• Guide customers through the website while providing online shopping assistance and product help
• Complete relevant department projects as needed