Customer Solutions Intern — Build Loyalty & Growth

Clark Associates, Inc.; Lancaster (Lancaster County); On-site; USD 21,000 - 30,000; Part time

Job summary

The Restaurant Store, part of The Restaurant Store group, is seeking a Customer Solutions Intern to join our growing team. You will help foster hospitality, communicate clearly, and support foodservice professionals worldwide.

In this role you’ll handle customer inquiries via phone, email, and chat, track order status, and share up-to-date information. You’ll learn about the foodservice industry and contribute to building customer loyalty as we grow.

Qualifications

• Candidates should have strong communication and hospitality mindset.
• Curiosity about the foodservice industry is a plus.

Responsibilities

• Provide friendly, efficient, and accurate solutions for customers to boost loyalty and sales.
• Listen to and analyze customers' issues, investigate problems, and provide strategic solutions.
• Ensure customers have up-to-date information about the status of their orders.
• Communicate product or service issues to relevant departments.
• Maintain a positive, professional attitude in all correspondence.
• Be flexible and adapt to change as we grow.
• Take initiative and use strategic thinking to help The Restaurant Store lead in online foodservice.
• Learn about the foodservice industry and the products we sell.
• Communicate with customers via phone, email, and chat about orders and products.
• Guide customers through the website with online shopping assistance and product help.
• Complete relevant department projects as needed.

Job description

The Restaurant Store, part of The Restaurant Store group, is seeking a Customer Solutions Intern to join our growing team. You will help foster hospitality, communicate clearly, and support foodservice professionals worldwide.

In this role you’ll handle customer inquiries via phone, email, and chat, track order status, and share up-to-date information. You’ll learn about the foodservice industry and contribute to building customer loyalty as we grow.